Arrival & Departure

Check in time is between 3 p.m. and 7 p.m. Please let us know if you will be arriving after 7:00pm so alternate arrangements may be made. Check out time is 11 a.m.

Rates

Rates are for single or double occupancy, and include our sumptuous, gourmet breakfast served at your own private table. All rates are subject to change without notice. Rates also are subject to the North Carolina Lodging Tax.

Corporate and Academic rates are available. Please call to see if your company is qualified for one of these rates. Some special rates, such as Corporate, Non-Profit, or Duke University Departmental rates may require payment by corporate account or purchasing card, in order to receive the rate.

Occupancy

We allow a maximum of two people for single rooms and four people for two-room suites. An additional charge will apply for reservations including more than two adults.

Children are welcome in the two-room suites and count towards occupancy. We are not able to provide additional bedding, such as a roll-away, due to fire code.

Pets

We are sorry that we are unable to accommodate pets. We are happy to recommend quality local boarding options.

Payment methods

We accept cash, traveler’s checks, personal checks, VISA, MasterCard, and American Express for payment. A credit card number is required to hold your reservation. Payment at check-in can be in any form above.

Smoking

We are a Non-Smoking Inn. Smoking inside the Inn will result in an immediate request to leave, and an additional cleaning fee of $250. No refunds will be given for unused portions of the reservation.

If you would like to smoke on the front porch or in the garden, we will be happy to provide you with an ashtray.

Safety

Our Inn has a fully-integrated fire detection system and has been updated to meet all current fire codes.

Breakfast

Breakfast is served in the dining room from 7:30 to 9:30 on weekdays and 8:00 to 10:00 on weekends. Alternatives, such as the Early Riser breakfast-to-go, or in-room breakfast service, can be arranged upon request. Please inform us ahead of time of any special dietary needs. Vegetarian options will always be available.

Accessibility

Yes, we are fully handicap-accessible. We have a grade-level entrance, the elevator provides access to the entire building, and we have a 1st floor ADA-compliant guest room with roll-in shower. We are happy to welcome service animals. If other special accommodations are required, please call for arrangements.

Open flames

No candles or open flames are permitted.

Memberships

We are members of the Professional Association of Innkeepers International (PAII).

Minimum Night Stays

In general, there is no minimum night stay. However, we do require multi-night stays during certain holidays, graduation, and special events. Graduation has a 3-day minimum. You can check availability online or call to inquire.

Cancellation Policy

For normal nights, if notification of a cancellation is received by 5pm the day before the scheduled arrival, a cancellation fee will not be charged. If notification of cancellation is received before 7pm the day of arrival, a cancellation fee of $35.00 will be charged, per room canceled. No-shows will be assessed a full night's stay, and the remainder of the stay will be canceled.

For special events and holidays, including Graduation, Parents' Weekend and Reunion Weekend, refer to the special policies below.

Deposit Policy

A deposit of one night's rate per room is required at the time of the reservation. For holidays and special events, 50% of the total is required at time of the reservation. All deposits must be made by credit card at time of reservation.

Wait-List

The Inn maintains a wait-list for nights that are full. In order to be placed on the wait-list, you may email, call or use the online reservation system. Please include all information so that we can contact you quickly in the event that a room becomes available. Also include arrival, departure, and number of people in your party. Wait-listed reservations are not guaranteed and are not charged. If room(s) become available before the check-in date, we will work through the wait-list to see if wait-listed guests would like to complete their reservation, based on the specific room then available. If a guest is contacted off of the wait-list, we may include a response time-limit, after which we will call another guest from the wait-list, and return the first guest to the wait-list. If a wait-listed guest is not interested in a particular room which becomes available, the guest may choose to remain on the wait-list. Acceptance of a room off of the wait-list includes acceptance of the rate and terms applicable to the room at the time of the confirmed reservation, not necessarily those in place when the guest was added to the wait-list.

Special Policies for certain events

Duke’s Graduation, Parents Weekend, or Reunion Weekend events have special policies, and booking a room for one of these events demonstrates consent to these additional policies:

  • Each room is booked as a separate reservation.
  • Graduation rooms carry a 3-night minimum stay. Parents' Weekend and Reunion Weekend have 2-night minimum stay requirements.
  • At the time of booking, a 1-night deposit is charged. If this charge is rejected, the room reservation is void. The online system will charge a $30 deposit, and the balance for the deposit will be charged as a separate transaction once we receive the reservation.
  • The deposit is refundable if the room is canceled before 5pm, 60 days prior to check-in for Reunion Weekend or Parents' Weekend, or 5pm 90 days prior to Graduation. The deposit is non-refundable after this deadline.
  • If the room is canceled less than 30 days prior to check in, the full amount of the reservation is due.
  • All normal Inn policies are also in force. If the normal policies conflict with these special policies, the special policies will control.